Privacy Policy

Effective date: September 28, 2026

Contractor Desk Solutions (“CDS,” “we,” “us,” or “our”) provides remote office support and simple business tracking systems, including the CDS Service Call Tracker. This policy explains how information may be handled when you use our website, contact us, or authorize the Service Call Tracker.

Information we may receive

We may receive information you voluntarily provide when you contact us, such as your name, business name, email address, phone number, and details about the support or setup you request.

Google user data and the Service Call Tracker

The CDS Service Call Tracker uses Google authorization to operate within the Google Sheets file in which the tracker is installed and to allow its automation to run when a form submission is received.

Google user data access

The application requests access necessary to view and manage the spreadsheet in which the Service Call Tracker is installed and to run the authorized automation when the user is not present. CDS does not use this authorization to access unrelated Google Sheets in your account.

Google user data use

Google user data is used only to provide the Service Call Tracker's requested functionality, including transferring submitted service-call information into the user's tracker and supporting the automation the user has authorized.

Google user data storage

The Service Call Tracker is designed to operate within the customer's Google account. Service-call information processed by the tracker remains in the Google files associated with the tracker, subject to the customer's Google account settings and sharing choices. Contractor Desk Solutions does not independently store Google user data on its own servers as part of the tracker's normal operation.

Google user data sharing

Contractor Desk Solutions does not sell Google user data or share it for advertising purposes. Google user data is not disclosed to third parties except when necessary to provide support requested by the user, when directed by the user, or when required by law.

Support access

Contractor Desk Solutions may access a customer's tracker or related information when the customer intentionally shares the file with CDS or requests support that requires access.

How information is used

Information is used to provide requested services, configure and support tracking systems, respond to inquiries, troubleshoot issues, and communicate about work you request.

Sharing and selling

We do not sell personal information or Google user data. We do not share Google user data for advertising purposes. Information may be disclosed when required by law or when reasonably necessary to protect rights, security, or the operation of requested services.

Data retention and control

Your tracker files are controlled through the Google account that owns or has access to them. You can revoke an application's Google Account access through your Google Account settings. You may contact us to request deletion of information you provided directly to CDS, subject to legitimate recordkeeping obligations.

Security

We use reasonable administrative and technical practices appropriate to a small remote service business. No method of electronic storage or transmission can be guaranteed to be completely secure.

Contact

Questions about this policy can be sent to jessica@contractordeskhq.com.